Privacy policy
Last Updated: December 23, 2025
Shimpin operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you, the customer, with a curated shopping experience. Shimpin is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
When we use the term “personal information”, we mean information that identifies, relates to, or can reasonably be linked to you. This does not include anonymous or de-identified data.
Depending on how you interact with our Services, we may collect the following categories of personal information:
a. Contact Information
• Name
• Billing and shipping address
• Phone number
• Email address
b. Payment & Financial Information
• Payment method details (credit/debit card, UPI, COD confirmation)
• Transaction and payment confirmation details
Note: Payment information is processed securely by our payment partners. Shimpin does not store full card details.
c. Account Information
• Username and password
• Preferences and settings
d. Transaction Information
• Products viewed, added to cart, purchased, returned, exchanged, or cancelled
• Order history
e. Communication Information
• Messages, emails, WhatsApp chats, and customer support enquiries
f. Device & Usage Information
• IP address
• Browser type and device information
• Pages visited, time spent, and interactions on the website
2. Sources of Personal Information
We collect personal information from the following sources:
• Directly from you when you place an order, create an account, contact us, or interact with our Services
• Automatically, through cookies and similar technologies when you browse our website
• From service providers, such as payment processors, shipping partners, and analytics providers
• From third-party partners, where permitted by law
3. How We Use Your Personal Information
We use your personal information for the following purposes:
a. To Provide and Improve Our Services
• Process orders and payments
• Fulfill deliveries and manage returns or exchanges
• Manage customer accounts
• Personalize your shopping experience
b. Marketing & Promotions
• Send updates, offers, and promotional messages (with opt-out options)
• Show relevant advertisements based on browsing or purchase activity
c. Customer Support
• Respond to enquiries
• Resolve issues related to orders, shipping, or returns
d. Security & Fraud Prevention
• Protect accounts and transactions
• Detect and prevent fraudulent or unauthorized activity
e. Legal & Compliance
• Comply with applicable laws and regulations
• Enforce our Terms, Policies, and legal rights
4. How We Share Personal Information
We may share your personal information in the following situations:
• With Shopify and trusted service providers (payment gateways, courier partners, IT services)
• With marketing and advertising partners for promotional purposes
• When required by law, regulation, or legal process
• In connection with a business transaction, such as restructuring or transfer of assets
All third parties are required to handle your data securely and in accordance with applicable privacy laws.
5. Relationship with Shopify
Our store is hosted on Shopify. Shopify collects and processes personal information to support and improve the Services. Your data may be processed outside your country of residence.
To learn more, visit:
https://privacy.shopify.com
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites. Please review their privacy policies before sharing personal information.
8. Children’s Privacy
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us to request deletion.
9. Data Security & Retention
We take reasonable security measures to protect your personal information. However, no system is completely secure.
We retain personal information only as long as necessary to:
• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce our policies
10. Your Rights
Depending on your location, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
11. International Data Transfers
Your information may be stored or processed outside India. Where required, we use lawful data transfer mechanisms to ensure appropriate protection.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
13. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
Brand Name: Shimpin
📞 Customer Care & WhatsApp: +91 7499 373 680
✉️ Email: contact@shimpin.com
Registered Address:
Flat No. B7, Goodwill Vrundavan Society,
Rajendri Nagar, Anand Park,
Wadgaon Sheri,
Pune – 411014, Maharashtra, India